![]() If a Postmates fleet member does test positive, the company will place their account on a temporary hold until they can confirm the virus has "passed through the incubation period" in efforts to prevent community spread. If a fleet member tests positive, they can receive two weeks of paid sick leave through the fund. In a statement shared with Insider, the company announced its Postmates Fleet Relief Fund will provide financial assistance to employees with medical expenses related to COVID-19 regardless of their diagnosis. While customers won't have to sign on a driver's electronic device, the company said some drivers may ask that customers bring their own pen and sign a paper receipt. With legal regulations around the delivery of alcohol, Drizly - as of March 16 - confirmed deliveries need to be made in-person to a residential or corporate address.ĭrizly is working to limit customer and driver contact by implementing touch-free ID scanning and eliminating the need for customer signatures. ![]() The under-an-hour alcohol delivery service is taking precautions by encouraging outdoor deliveries, according to a statement on its website. Uber Eats announced in a message to customers that it will be providing financial assistance to delivery people and drivers who can't work because they have been exposed to, or have tested positive for, the novel coronavirus. The company is offering contactless deliveries, and it's "working to provide delivery people with sanitization materials." Uber Eats announced that it's provided restaurant partners with CDC-issued guidelines that will ensure food is sealed in tamper-evident packaging. To help customers identify which restaurants qualify, the app is tagging them with an "Eat Local" banner.Īdditionally, the company announced in a press release on March 16 that it will be giving restaurants of all sizes the option to receive daily payments from Uber Eats, rather than the usual weekly payment schedule. Uber Eats announced to its customers that it will be waiving delivery fees associated with ordering from independent restaurants. Grubhub told Insider that it does not have a definition for what qualifies a restaurant as independent, but that this initiative "just excludes big chains." In a separate email from Seamless to customers, the company explained that customers can select the delivery option at checkout and instruct the driver to leave food at the door, in the lobby, or anywhere else the customer specifies.Īdditionally, Grubhub and Seamless are using its Donate the Change program to help support drivers and restaurants affected by reactions and restrictions surrounding virus concerns. In terms of keeping drivers safe, Grubhub is offering contact-free delivery as well as the option to order pickup for anyone who feels more comfortable getting the food themselves, according to the announcement. The company announced these restaurants make up the majority of Grubhub's restaurant community and drive more than 80% of orders. The company announced on March 13 that it will be "deferring commission fees" that it usually generates from "qualified independent restaurants" partnered with the services for delivery. The Grubhub group of delivery services includes both Grubhub and Seamless. "We're also working on ways to make it even easier for diners to access and leave special requests and instructions for drivers."įrom contact-free food delivery options to driver-eligible sick leave and the deferral of commission fees restaurants typically owe certain delivery companies, here's how five delivery services are aiming to protect their drivers, customers, and partners in business. ![]() ![]() 1 priority is and continues to be the health and safety of diners, drivers, and restaurant partners," a representative of Grubhub said in an emailed statement to Insider. ![]() Many of the services like Postmates and Grubhub are taking steps to keep their fleets of deliverers and customers safe and healthy. Ordering in remains a recommended way of supporting local businesses and restaurants, and there are certainly many delivery services to choose from. As we learn more about the novel coronavirus and the applied definition of social distancing evolves, customers across the country are grappling with the decision to dine out and support local restaurants, or stock up on groceries and stay inside. ![]()
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